Company Profiles

Chilton Trust Isn't Interested In M&A Despite Industry Ferment

Tom Burroughes, Group Editor, March 31, 2022

articleimage

Keep calm and carry on
Besides stressing Chilton Trust’s ambition to remain independent, Anderson spoke about how clients are dealing with volatile business conditions, hot inflation and the prospect of more rate rises this year. 

“Most of our clients are remarkably calm,” she said, and are using time to review their portfolios. Last year when there were gains in markets, a lot of people were reluctant to realize gains in portfolios. Now they are less stuck," she said. “We are seeing a lot more movement; new business pipelines are more active than they were a few months ago.”

President Joe Biden’s push last year to hike capital gains taxes and other levies on high net worth individuals was stymied in Congress, but, as shown in the past few days, Biden still wants to impose more taxes on top earners. He proposed a minimum tax on billionaires as part of the fiscal 2023 budget. The "Billionaire Minimum Income Tax" would set a 20 per cent minimum tax rate on households worth more than $100 million, in a plan that would mostly target the US's more than 700 billionaires.

Asked about the tax agenda in Washington and the logjam of Biden's tax proposals in the past, Anderson said: “Betting on Washington is always a tricky exercise; it is sensible to realize gains where clients had the appetite, such as where there was over-concentration [in portfolios]. We had a lot of conversations with clients about liquidity, especially near the end of the year.”

FWR asked Anderson about the tight labor market for wealth management talent right now, and the notion of the “Great Resignation” of employees from jobs, hastened by the pandemic experience. She said this idea is a bit hyped. 

“The war for talent has definitely escalated in our space…maybe [people] are not as engaged with employers, were closer to clients and talking to them over the phone. Maybe people were feeling less `tethered’. We are looking for great talent.”

People in the “less glamorous” and junior roles in financial services can be hard to find, she said. “There are different, and much more, career options for people today. We are possibly drawing from a smaller pool and need to think more creatively.”

“In this industry we have a tendency to project goals on to people. In reality, people look for different outcomes and different measures of success, such as lifestyle choices,” she said. 

Asked about whether younger generations have a possibly over-developed sense of what they are entitled to in work, Anderson said: “I was given flexibility when I needed it but I earned it. It is not a right – it has to be earned. I think you have an obligation to help them [employees] get uncomfortable so they can discover their real strengths and career path.”

Asked about the continued development of robo advisors and how traditional service models are changing, Anderson was positive about technology, but said the idea that it came at the expense of the human factor is not something that works in her sector. 

“Robo is amazing because it has made services available to more people than before. There is a level of complexity in certain wealth tiers, however, that requires a bit of a different, `softer’ touch,” she said.

“The real human connection is about looking at someone in the eye…and knowing what is going on in their company, their community…how their kids are doing…it is about building trust.”

Register for FamilyWealthReport today

Gain access to regular and exclusive research on the global wealth management sector along with the opportunity to attend industry events such as exclusive invites to Breakfast Briefings and Summits in the major wealth management centres and industry leading awards programmes