Technology

New Research: Technology & Operations Trends in Wealth Management 2021

Wendy Spires, Head of Research, London, June 28, 2021

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This publication today launches a must-read research report assessing all the key technology and operations trends affecting the industry, illustrated by commentary from the world’s top consultancies for wealth managers.

A new research report has landed which should be top of the reading list for all those seeking cutting-edge insights into the most significant technology and operations trends affecting the wealth sector.

This publication and our longstanding research partner, SS&C Advent today unveil Technology and Operations Trends in Wealth Management 2021, offering a deeper level of insight than ever before. Based on a survey of 144 wealth managers across the world, this report brings together industry experts from the top consultancies serving the sector to dig deep into the most pressing issues of the day.

Sharing their thoughts on sectoral developments are luminaries from Aon, EY, Sionic, PwC, Alvarez & Marsal, KPMG, Deloitte, Javelin Strategy & Research, Accenture Wealth Management and Weatherill Consulting - alongside SS&C Advent giving a provider’s take on how strategy is playing out following a period of unprecedented change due to the pandemic.

A 360-degree look at tech and ops trends

This wide-ranging report tackles: investment and profitability plans; priorities in client-facing enhancements; cybersecurity confidence; use of client data; open banking; portfolio management efficiencies; outsourcing decisions, and more. It serves as both an invaluable benchmark for firms wishing to know how they compare with their peers currently and a playbook for where the industry is heading – according to those seeing developments right on the front line. 

Among its findings are that cybersecurity confidence is now at worryingly low levels following over a year of amplified threats and that there is still a long way to go before firms are fully leveraging client data – despite their ambitions to branch out into new business lines and services in a bid to improve profitability.

More positively, it seems that minds are really opening up to operational innovation as institutions seek to improve workforce efficiency. Automation and outsourcing across the front, middle and back office are now being explored – if not expanded – by the majority of firms. 

With the industry retooling across such a range of areas, Technology and Operations Trends in Wealth Management 2021 provides an accessible way for all stakeholders to get thoroughly up to speed. Whether you are a business leader, a technology specialist or an advisor wishing to know where the industry is heading, we urge you to download your complimentary copy of this report today. 

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