The latest senior moves and appointments in North America's wealth management industry.

PNC Financial Services, the US lender that provides offerings including private banking, has announced that its chief customer officer and retail banking head is retiring. Karen Larrimer (pictured) is standing down after 27 years of working at the bank.

She will remain as the bank's chief customer officer through 2022, as she transitions out of her role as head of retail banking, effective July 1. Alex Overstrom, PNC's head of small business and deputy head of retail banking, will assume responsibility for leading PNC's retail banking line of business.

Larrimer has led retail banking since July 2016, after being appointed as chief customer officer in 2014. Prior to that, she held several executive positions at PNC, including chief marketing officer, EVP for business banking and leadership roles within treasury management. Before joining PNC, Larrimer was an assistant director for Ernst & Young and served as a vice president in Corporate Banking at Mellon Bank.