Family Office

RIA service agency launches desktop service suite

FWR Staff November 27, 2006

RIA service agency launches desktop service suite

TCA says TCRepresentative helps RIAs who distribute through intermediaries. Trust Company of America (TCA), a provider of custody services to fee-based registered investment advisory firms, today unveiled TCRepresentative, a set of tools designed to help advisories better manage and service their network of representatives.

"We listened to our advisors and delivered customizations to help support their representative-based business models," says Terry Reitan, president and CEO of Centennial, Colo.-based TCA. "We are now bundling these tools in a comprehensive program to provide the same benefits to all advisors who sell through representatives."

Another pair of eyes

TCRepresentative is designed to increase the efficiency advisories and their client-facing intermediaries. The technology suite generates management reports that help home offices oversee their networks and pinpoint areas where returns can be enhanced. TCRepresentative also generates real-time data that reduces time spent on tedious administrative processes.

"Our TCRepresentative program is a must-have for any investment advisor who sells through some type of representative, such as registered reps, wholesalers, solicitors, other advisors, or even banks," says Reitan.

Other TCRepresentative tools include an interactive analytics application, intermediary activity reports, fee breakdown reports, and email notifications of client deposits.

For intermediaries, TCRepresentative offers real-time position information, quick-view pie charts of account holdings, time-weighted return information, historical account information (dating to the account's inception with TCA), and online access to 12 months of client statements.

An advanced version of the software lets intermediaries set up client accounts, apply investment strategies and fee schedules to an account in addition to performing on-demand account management. -FWR

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